Reference

Terms That Govern Your 7la Account

These terms set out the rules under which you open and use your 7la account — what we expect from you, what you can expect from us, and…

Account eligibility applies where local law permitsUPI, Paytm, PhonePe coveredGoverned by applicable Indian law
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7la Terms That Govern Your 7la Account
CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear, or if you believe we have applied them incorrectly to your account, reach out through one of the channels below.

Live Chat Start a live chat session from the 7la.club site — available during staffed hours for questions about account terms, wallet rules, or transaction disputes you need resolved quickly.
Email Support Send a written query to our support address for detailed questions about how a specific clause applies to your account. We aim to reply within 48 hours on business days.
Help Centre Our on-site help centre lists answers to common questions about account rules, payment terms, and what actions we may take on accounts that breach these conditions.
HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

We apply consistent account-security checks, data-retention practices, and clear change-request processes so you always know where you stand with your 7la account and the data attached to it.

Data We Hold

We retain account registration data, transaction records (including UPI and Paytm references), and session logs for as long as legally required and no longer. You may request a copy of what we hold at any time.

Cookie Policy

We use cookies to keep your session active, remember your preferred language, and measure which parts of the lobby you visit most. You can adjust cookie settings in your browser; some features may behave differently if you do.

Account Security

Passwords are stored hashed. We never ask for your full password via chat or email. If you believe your account has been accessed without your permission, contact us immediately and we will lock it pending investigation.

Data Retention

Transaction data tied to PhonePe, Paytm, and UPI payments is retained for the period required under applicable Indian financial regulations. Once that period lapses, we delete or anonymise the records.

Who to Contact

For any query about data held on your account — including access requests, correction requests, or deletion requests — email our support team with your account ID and the specific data type you are asking about.

Requesting Changes

To update personal details on your account, log in and use the profile settings section, or contact support. We verify identity before making changes that affect your registered email address or linked payment method.

Common Questions About These Terms

Below are the questions we hear most about how these terms work in practice — covering your rights, payment rules, account actions, and how to challenge a decision we have made.

These terms apply to any person who opens or uses a 7la account where local law permits. If the laws of your region do not allow you to hold such an account, these terms do not grant you a right of access.

We may update these terms at any time. We will post a notice on the site when a significant change is made. Continuing to use your account after the updated terms are published means you accept the new version.

If we close your account for a terms breach, the balance position depends on the nature of the breach. If you close the account yourself, any verified balance is returned to your linked UPI, Paytm, or PhonePe account after identity checks.

Contact support via live chat or email with your transaction reference number. We review the transaction log and the relevant clause and respond in writing within 5 business days with our findings and any action taken.

Applicable law depends on the jurisdiction of your access. For accounts held where Indian law applies, we operate in line with relevant Indian regulations. Eligibility and enforceability remain subject to what local law permits.

Yes. Email support with your account ID and a written access request. We will compile the data we hold — including transaction records, registration details, and session history — and send it to your registered email within a reasonable period.

Breaches include providing false registration details, attempting to manipulate game outcomes, using payment methods that do not belong to you, or accessing the platform from a region where local law does not permit it.

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