Reference

Our Legal Terms for Your 7la Account

These legal terms govern how your account on 7la operates, what rights you hold, and what obligations we carry as the platform.

Account Eligibility by Local LawData Retention PolicyJurisdiction-Dependent AccessUPI & Paytm Payment TermsAccount Dispute Resolution
7la Our Legal Terms for Your 7la Account
LEGAL CONTACT PATHS

Reach Us About Policy or Account Terms

If you have a question about your rights under these legal terms, a dispute about a transaction processed via UPI or Paytm, or a request to access your stored data, our support…

Email Support Send your legal query or account dispute to our support address. We aim to respond within 48 business hours and will confirm receipt with a reference number for your case.
Live Chat Open the chat widget from any page on 7la.club during operating hours. Our agents can escalate legal or account-closure requests directly to the compliance team on your behalf.
Help Centre Ticket Submit a formal ticket through the Help Centre for data-access requests, policy objections or withdrawal disputes. Tickets are tracked and assigned a priority level based on the nature of the issue.
HOW WE HANDLE THIS

Data, Security and Your Account Rights

We handle your personal data with a defined retention schedule and clear rules on who can access it.

Cookie Policy

We use session and analytics cookies to keep your account logged in and to understand how pages are used. You can disable non-essential cookies from your browser settings at any time without affecting login.

Data Retention Schedule

Account data is retained for a minimum period required by applicable law in your jurisdiction. After account closure, personal records are held for a defined window then permanently deleted from our systems.

Account Security Practices

Passwords are stored using one-way hashing. Two-factor authentication is available and we recommend enabling it. Suspicious login attempts from unrecognised devices trigger an automatic account hold until you verify.

Who Can Access Your Data

Only authorised compliance and support staff access your personal data, and only when resolving a dispute or fulfilling a legal obligation. We do not sell your data to third-party marketing entities.

Right to Request Changes

You may request a correction to inaccurate personal data at any time by contacting support. We will process valid correction requests within 14 calendar days and confirm the update by email.

Dispute Resolution Contact

For formal disputes relating to account terms, payment processing via UPI or Paytm, or data handling, submit a ticket to our compliance team. Unresolved matters may be referred to the appropriate legal authority in your jurisdiction.

What You Need to Know About Your Rights

These questions cover the legal areas our account holders ask about most — from data access and cookie control to how disputes are handled and what happens when terms change. If your question is not here, reach us via live chat or a support ticket.

Yes. Account access depends entirely on whether local law in your state or territory permits online gaming activity. We are available where local law permits, and we do not extend access to jurisdictions where it is prohibited.

We store your name, contact details, payment method identifiers such as your UPI handle or Paytm number, and account activity logs. This data is used for account management and legal compliance only, not for marketing to third parties.

We retain your account records for the minimum period required by applicable law in your jurisdiction after closure. Once that window passes, your personal data is permanently deleted from our active and backup systems.

Contact our support team by email or live chat and specify which data you believe is inaccurate. We will review and process valid correction requests within 14 calendar days, confirming the change by email when complete.

We send an email notification to your registered address before any material change takes effect. Continuing to use your account after the update date means you accept the revised terms. You may close your account if you do not agree.

Submit a Help Centre ticket marked as a payment dispute and include your transaction reference. Our compliance team will investigate and respond within 5 business days. If unresolved, the matter may be referred to the relevant legal authority.

You can disable non-essential analytics cookies from your browser settings at any time. Session cookies needed to keep your account logged in will remain active. Disabling analytics cookies does not affect your ability to access the lobby or wallet.